Privacy policy

Merci Bakery (“we,” “our,” or “us”) operates the website mercibakeryca.com (the “Site”) and sells baked goods and related products for delivery within La Jolla, California.We respect your privacy and are committed to protecting your personal information.This Privacy Policy explains what data we collect, how we use it, and the choices you have.

Information We Collect

We collect information that you provide directly to us when you:

  • Place an order through our online store
  • Fill out a contact form
  • Communicate with us by email or social media

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate about your purchase or delivery status
  • Respond to questions or support requests
  • Send occasional marketing or promotional messages (only if you opt in)
  • Improve our products, website, and customer experience
  • Comply with legal or tax obligations

Sharing of Information

We do not sell or rent your personal data.We may share limited information with:

  • Payment processors (Stripe): to process transactions securely
  • Delivery partners (DoorDash Drive or similar): to fulfill local deliveries
  • Analytics services (Google Analytics): to understand website traffic
  • Legal authorities: if required to comply with law or prevent fraud
All partners are required to handle your information securely and only for the purposes described.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep your cart active
  • Remember preferences
  • Measure site performance
You can control or delete cookies through your browser settings.Disabling cookies may affect certain site features such as checkout.

Data Retention

We retain order and customer records as required by law (usually 3–7 years for accounting).Marketing data is kept until you unsubscribe or request deletion.

Your Rights

If you live in California or another jurisdiction with data-protection laws, you have rights to:

  • Request access to the personal data we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing emails at any time
To exercise these rights, email us at mercibakeryca@gmail.com

Security

We use SSL encryption and secure payment processing (via Stripe) to protect your data.However, no online service is 100 % secure; use our Site at your own discretion.

Links to Other Sites

Our Site may link to third-party websites (e.g., Instagram or Stripe Checkout).We are not responsible for the privacy practices of those sites.

Children’s Privacy

Our Site is not directed to individuals under 13.We do not knowingly collect personal data from children.

Changes to This Policy

We may update this Privacy Policy from time to time.Changes will be posted on this page with an updated “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or how we handle your data:

Merci BakeryLa Jolla, California 92037
📧 mercibakeryca@gmail.com